Turn Gymnastics Oceania

Shipping & Returns

Shipping

To provide a smooth internet shopping experience, TURN ships orders every business day, Monday through Friday. That means your online stock purchase will be in the mail within one business day after the payment is confirmed (does not apply to myTURN custom orders).  You will receive an email confirmation once your order has shipped. TURN reserves the right to cancel any order that appears suspicious or fraudulent and will be reported to proper authorities.

 

ReTurn Policy

At TURN we aim to please by creating innovative high quality products that have been fine tuned through long periods of development. We hope our passion for getting it right shines through but if one of our products has a quality issue then the item can be returned within 7 days of the shipping date for a full refund.
Please note that due to the nature of custom apparel we do not accept returns (for refund or exchange) on any custom myTurn product unless due to a quality issue.
 
ReTurn by Mail

To return an item by mail for a full refund please mail it back with a note and order number (preferably the packing slip included in the original parcel) to:

Turn Gymnastics Oceania Apparel
Attn: Returns
360 Johns Road
Northwood
Christchurch 8051
New Zealand
 
A refund will be credited upon review within 7-10 business days of receipt.
 
Need A Different Size?
Simply follow the return instructions and note what size you require instead. We will ship out the replacement within 24-48 business hours (if in stock) of receiving the return and ship it to you at no additional cost. Please note the returned item must be in unused condition

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